It turns out the man charms, banters and, most disconcertingly, schmoozes for a living. When we both started working from home, it gave me a salutary lesson in the challenges of dealing with large numbers of people every day, especially as I was now one of these people. Caroline has seven or eight Zoom meetings a day, and I have been in awe of her directness mingled with diplomacy. I have clocked up three Zoom meetings from the beginning of lockdown to the present. A cup of honest, brick-red tea?” Caroline will sharply absent herself (“No, and please be quiet”), before turning smoothly back to the conversation.

Source: The Guardian September 12, 2020 09:56 UTC