The official social media page of HKTVmall has been inundated with repetitive comments claiming to be from merchants, stating the platform has yet to settle last month's payments as of this Tuesday (Feb 20). The comments also accused HKTVmall of engaging in unethical practices by constantly modifying contract terms and coercing merchants into renewing contracts. In response, an HKTVmall spokesman dismissed the rumors, stating the comments were untrue. Regarding contract renewals, the contract states that merchants wishing to terminate their agreement must apply three months before the contract expires. HKTV added that it is important to note that the payment settlements and contract renewal arrangements have been in place for a considerable amount of time and are not newly developed.

Source: The Standard February 22, 2024 17:38 UTC