Grab Philippines may soon charge passengers extra for ride cancellations. “Yes, we are already reviewing it,” Grab country marketing head Cindy Toh said in a press conference on Tuesday. ADVERTISEMENTToh admitted that the main challenge in imposing the penalty charge is that majority of riders here pay in cash. READ: Grab confirms buying Uber businesses in Southeast AsiaToh disclosed that Uber had also encountered challenges with cash payments here. She said Grab will implement the penalty for trip cancellation once it finds a solution to its cash-payment problems.
Source: Philippine Daily Inquirer May 08, 2018 07:30 UTC