Intern al government documents obtained by Go Public suggest Transport Canada officials and successive transport ministers worked to delay — and potentially undermine — an effort to force airlines to help pay for Canada’s air passenger complaints system. Neither the CTA, the transport minister, nor the ministry — which is also known as Transport Canada — agreed to interviews. Former ministers of transport in office since the CTA was directed to implement a fee did not respond to our questions. CTA proposes fee – and faces pushbackAfter Parliament ordered the fee for airlines in 2023, the agency proposed charging $790 for each eligible passenger complaint. 'Deliberately sabotaging' implementationBy May 2025, a new transport minister — Chrystia Freeland — was in office.

Source: CBC News January 12, 2026 10:32 UTC