PUTRAJAYA: The Gig Workers Act 2025 (Act 827), which takes effect on Tuesday (March 31), introduces a dedicated legal framework to regulate and protect workers in Malaysia’s gig economy. Under the Act, gig workers may file complaints regarding issues such as payments, account suspensions and alleged breaches of service agreements. If disputes cannot be settled through internal channels or conciliation at the Industrial Relations Department, they may be referred to a newly established Gig Workers Tribunal, which is tasked with providing an independent avenue for resolving such cases. The Act also provides for the creation of a Gig Advisory Council comprising 26 members from various backgrounds, representing the government, gig workers and contracting entities. SEGiM is mandated to regulate the gig economy and support the implementation of measures related to the rights and welfare of gig workers.

Source: The Star March 31, 2026 11:05 UTC