The Galaxy Note 9 may be picking up critical acclaim, but Samsung has been forced to address a number of problems in the software. The latest issue with the Galaxy Note 9 is the fragility of the S-Pen. The stylus is one of the key points o differentiation between not only the Note 9 and the rest of the Galaxy range but also between the Note 9 and a number of competing phablets from other manufacturers. These can potentially be dealt with through over-the-air software updates, but a physical problem with a Note handset is a trickier fix. Not only would it damage sales of the Note 9, but with the Galaxy Note range potentially on the chopping block, the S-Pen could be the final straw that kills the Note.
Source: Forbes October 01, 2018 22:18 UTC