A Toronto Star and CBC Marketplace investigation looks at the sales practices inside funeral homes. The other five homes are owned by Service Corporation International (SCI), the largest funeral chain in North America, which has more than 160 funeral homes in Canada advertised as Dignity Memorial. In each of the six visits to Arbor homes, reporters encountered high-pressure sales practices, significant price markups and aggressive upselling. And enforcement of the act is overseen by the year-old Bereavement Authority of Ontario, a regulatory watchdog that has three inspectors responsible for monitoring 650 funeral homes. Charges for caskets at funeral homes range from cardboard boxes priced at $600 to luxurious mahogany caskets costing tens of thousands.

Source: thestar March 10, 2017 10:05 UTC