Staff at the funeral home, a branch of Toronto-based Arbor Memorial Inc., recommended a funeral package they said included everything Wood needed. Judy Wood's story0:58Arbor says this is company policy to "protect the family and the funeral home" but there is no law requiring identification and many funeral homes don't insist on it. It owns and operates 92 funeral homes, 41 cemeteries and 28 crematoria and it's expanding. 'Selling anxiety'Embalming is another service that was often pushed at the funeral homes Marketplace visited. Funeral home regulator 'disappointed'Marketplace showed some of the footage captured inside Arbor funeral homes to the Bereavement Authority of Ontario, the province's funeral industry regulator.

Source: CBC News March 10, 2017 10:00 UTC