By Wendy Guild SwearingenWomen who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. The researchers found that:• Repair shops quoted higher prices to callers who overestimated the market price of the repair. • Women were quoted a higher price than men when either explained that they were uninformed about repair prices. • Repair shops were more likely to offer a price concession if asked to do so by a woman than by a man. The researchers conducted the experiment with AutoMD, whose call center staff had experience in extracting repair prices from service shops.

Source: Forbes April 05, 2017 15:33 UTC