I ABSOLUTELY agree with Loh Jia Min’s view “Delivery by Pos Laju needs to be improved” (The Star, April 17). I too cringed when I saw the red slip from Pos Laju stating that an attempt had been made to deliver a package but no one was around to receive it. While reading the red slip, I noticed that I could call a hotline to reschedule the delivery to another date. Knowing that there is another Pos Laju branch in Puchong that is open from 8.30am to 8pm, I asked for my package to be sent there. Pos Laju is still riddled with unnecessary red tape that prevents it from providing more efficient service to customers.

Source: The Star May 08, 2019 00:22 UTC