But after moving on March 12, Mr Hayward said faults with the flat kept emerging, claiming it was cold and dirty. Poor sound insulation and insecure windows were among the issues reported to letting agency RedKey Property Services, WalesOnline reports. The letting agency says that they tried to address the family's concerns and they have six months until they need to move out. “Rather than fixing the problem with the sound insulation, the letting agency offered we move flats again,” he said. “We have worked hard to accommodate the demands made by Mr Hayward since he moved into his existing premises on March 12.
Source: Daily Mirror May 28, 2021 16:25 UTC