When it comes to highlighting shocking customer care in Ireland and the myriad ways readers have been let down, this page is rarely found wanting. “Such a lovely kind thing and amazing customer service. That’s what I call customer service.”Another reader, Richard, says: “There’s the best of small bookshops in Blackrock in Dublin called Raven Books. People I spoke with were absolutely sound also.”Julie says: “I think Tesco Mobile deserve the recognition for their excellent customer service. Their customer service is fantastic.”David applied to renew his passport on a Thursday morning “and it arrived next morning”.

Source: The Irish Times December 22, 2025 10:37 UTC