Customer service more than ship capacityBy SHARP MINDS CONTENThome/Business/Maritime/Customer service more than ship capacityEnsuring customers safety and meeting their expectations hold the key to sustaining the growth of the shipping industry, according to regulators. It also aims to make the country a regional center for crew training for cruise ships, outsourcing for cruise line businesses and maintenance services for cruise ships. Cruise ship passengers are expected to rise to 456,164 by 2022, while port calls are seen to reach 402. Maritime safetyProgram 6 tackles the enhancement of maritime safety in the country, which recorded several maritime incidents in the past. Through the Information, Education and Communication Plan, public awareness on maritime safety is expected to increase by 85 percent.

Source: Manila Times June 11, 2019 16:08 UTC