The Department of Transport has said it will provide a fee-free refund of all Advance tickets as passengers follow government advice and work from homeAnyone holding an Advance ticket will be able to refund it free of charge. All season ticket holders can claim a refund for time unused on their tickets free of administrative charges. In order to stop the train companies going bust they will be given the option to temporarily transfer revenue and cost risk to the government. (Image: PA)The Department of Transport claims that railways have already seen up to a 70% drop in passenger numbers. We are also helping passengers get refunds on Advance tickets to ensure no-one is unfairly out of pocket for doing the right thing.

Source: Daily Mirror March 23, 2020 07:29 UTC