Flight Centre has bowed to public pressure and axed cancellation fees for all customers unable to travel due to Covid-19. JOHN BISSET/STUFF Flight Centre expects to issue around 15,000 refunds to Kiwis. Dominion-Post There has been a public backlash over Flight Centre's cancellation fees in both New Zealand and Australia. Flight Centre noted that it can only waive its own cancellation fees, not those of airlines, cruise lines, tour companies and other suppliers. DAVID WHITE/STUFF Some suppliers have told Flight Centre refunds may take up to six months to process.

Source: Stuff May 02, 2020 22:18 UTC