Bengaluru: Conversational commerce platform, Yalo, on Wednesday said that it has raised $50 million as a part of its Series C round of financing, led by existing investor B Capital Group, a venture capital firm co-founded by Facebook founder Eduardo Saverin. The Yalo platform allows companies the ability to run their sales and customer service workflows on top of messaging. “Yalo has become the leading conversational commerce company, revolutionizing the way large enterprises engage with their customers and enabling them to transact through chat applications. Yalo’s conversational commerce platform, which includes marketing, helpdesk, and payments solutions, allows companies to run their most critical operations, such as sales, on top of messaging apps. According to a BCG report, conversational commerce is already a $35 billion market with the potential to reach $130 billion by 2025 in emerging markets.

Source: Mint May 26, 2021 14:37 UTC