New Zealand's Commerce Commission has received 13 complaints about Spark Sport as the telco-turned-sports-streamer continues to have issues in their streaming of the Rugby World Cup. The Commerce Commission has confirmed to Stuff that 13 complaints have been made about Spark, with a spokesperson saying these were being assessed, but no investigation had started. However, the multiple complaints in the Welsh win on Sunday night caused just as many complaints from customers on social media. After the Wales game, Spark explained the blunders, pushing the blame for the early audio problems onto TVNZ, though not explaining the issues later in the game. Spark has been offering 15% refunds on Tournament Pass for those who had a poor experience with an individual game.

Source: Otago Daily Times September 30, 2019 06:11 UTC