Of course, it's tricky when information isn't always forthcoming: in the case of Wow Air, passengers received a cryptic text when the airline shut down, explaining their flight was delayed due to "operational restrictions." "It's an impossible situation when an airline is about to go bust [...] It's always horrific when it does this." In the case of Wow Air, Icelandair is offering a discount fare for stranded passengers, given the circumstances. Online flight booking service Hopper said it would fully reimburse all customers who booked a Wow Air flight via its platform. Don't panicFor some travelers, their trust in airlines might be irreparably damaged:"I'm now planning on re-booking on a more reliable airline," Wow Air passenger Alex Spence told CNN.

Source: CNN March 28, 2019 15:03 UTC