The Canadian Transportation Agency says it will probe the recent flight disruptions in Puerto Vallarta, Mexico and whether Canadian carriers have lived up to their responsibilities. “For flight delays or cancellations, airlines must try to minimize the impacts that they have on passengers and their travel,” the Canadian Transportation Agency (CTA) told CBC News by email, in response to a question about an Ontario couple’s days-long wait for a flight out of Puerto Vallarta. Some flights turned around en route, but for some Canadians already in destination, getting home hasn’t been easy. Days later, some passengers were still waiting to get home, and complaints were flooding in to an agency which already has a large backlog of air passenger gripes. If that can’t be accomplished, airline are required to get affected passengers on any flight by any airline, including at another airport, if such an option exists.

Source: CBC News March 02, 2026 17:13 UTC