The Canadian Transportation Agency (CTA) is set to reduce a $790 fee meant to make airlines pay for air passenger complaints — after behind-the-scenes pressure from the airline industry and former transport minister Anita Anand, internal documents reveal. 'They are bucking Parliament'The air passenger complaints fee was ordered by Parliament in 2023 as part of an effort to make airlines help pay for the growing cost of handling passenger complaints. Transport Minister Steven MacKinnon would not say whether funding will be renewed. Former transport minister Anita Anand, seen on Nov. 11, 2025, repeatedly expressed concerns over the air passenger complaints fee to the CTA, and urged the regulator to delay the fee's implementation. Government pushed for even lower fee, documents showThe documents suggest industry pressure to lower the fee worked.

Source: CBC News March 31, 2026 08:27 UTC