Whenever Canada Post management and union representatives reach an agreement, whether through negotiation or arbitration, the resolution may not be enough to repair their fraught relations. "They patch it together but it won't solve the underlying toxicity and the underlying contradiction between the two visions." The pension plan is the biggest point of contention in this contract dispute. Management wants to change the plan for new hires from a defined benefit plan to a defined contribution plan. "[There's a] real feeling that the current leadership of Canada Post is antagonistic, at a kind of fundamental level, to the workers," Aivalis said.

Source: CBC News August 27, 2016 09:00 UTC