KUALA LUMPUR (July 19): Bank Negara Malaysia (BNM) has urged the public to contact BNMTELELINK if they were to encounter any problems with loan repayment assistance applications or difficulties in contacting their respective banks. The central bank said if borrowers faced any difficulties with their banks, or if their instalments increased unreasonably, they may contact BNMTELELINK at bnm.my/RAsurvey to put in their complaints. At the same time, BNM, through a post on its official Instagram page, advised all parties to follow the existing guidelines to help make wise and appropriate decisions in relation to the six-month moratorium assistance provided. "Borrowers could contact their banks to reduce instalment payments, continue to service their loans, or contact the Credit Counseling and Management Agency (AKPK) through services.akpk.org.my," it said. "You also need to ask the bank what will happen to the assistance that is being received if you are the recipient of an existing repayment assistance," said BNM.

Source: The Edge Markets July 19, 2021 09:56 UTC