Customers of Barclays Bank have expressed their anger after some were sent letters to tell them a trio of branches would be closing in the area. Some customers took to social media after finding out the news, including Sean Cole, who manages a business in Diss and personally banks with Barclays. Barclays Bank in Diss, which is due to close in August. In Diss, only 20 customers use the branch regularly, while 85 per cent of customers use its app, go online or use phone banking. After the Diss Express contacted Barclays, a company spokesman said: “Our customers’ behaviour has changed significantly in recent years, with the majority now choosing online banking.

Source: Express May 29, 2023 06:11 UTC