Its balance sheet is strong, significant capital is being returned to shareholders, and the taxpayers’ shareholding is now below 42 per cent. But there is perhaps a feeling the bank could be doing better by its customers in at least one regard. The bank reported that customer deposits had fallen by £20bn in the first quarter, or £11.1bn excluding its exit from Ulster Bank in the Republic of Ireland, which perhaps indicates that at least some savers have been voting with their feet and seeking better rates elsewhere. Ms Rose acknowledged there was competition for deposits in the savings markets. But given the focus placed on the issue yesterday, there is perhaps room for improvement.

Source: The Herald April 28, 2023 23:37 UTC