US online retail giant Amazon pledged Tuesday to directly compensate customers harmed or injured by faulty goods bought from independent sellers on its platform. Amazon said in a statement on its website that it might pay out higher amounts if the vendor fails to respond to claims or rejects a claim that Amazon deems valid. Among the products deemed to potentially be putting customers at risk of injury or death were 24,000 faulty carbon monoxide detectors and 400,000 hair dryers sold without sufficient protection against electrocution. "We will present valid claims to sellers and deny unsubstantiated, frivolous, or abusive claims," it said. "By doing this work on behalf of sellers, we save them from having to investigate these claims on their own."

Source: Mint August 10, 2021 12:00 UTC