The CTA stated the backlog of complaints rose to 18,200 after the spike in new complaints filed in current months. “The CTA continues to course of air passenger complaints on advantage, in an neutral and rigorous method as quickly as potential,” the company stated in an announcement. This chart exhibits the compensation air passengers could also be entitled to primarily based on the size of their flight delay. Air Canada filed a grievance in August 2021 after canceling the household’s flight from Deer Lake, NL to Toronto attributable to staffing points. Smith stated he filed a grievance with the company in early February however has but to obtain a response.

Source: CBC News August 13, 2022 16:10 UTC