Air Canada said the flight was Air Canada Express operated by Sky Regional. After almost five hours waiting on a Wyoming tarmac with hardly anything to eat, an Air Canada pilot used his personal credit card to order pizza to feed the exasperated passengers. Air Canada sent him a message suggesting he fill out a form. That’s when LeDrew started tweeting, complaining to Air Canada about the situation while his wife Cathy was on hold with customer service to no avail. “They couldn’t for safety reasons fly or take off because if there was an engine failure or something they wouldn’t be able to clear the mountain,” LeDrew said, relaying what Air Canada staff had told passengers.

Source: National Post July 06, 2016 14:48 UTC