In a statement, Air Canada said large, last minute credit card purchases are often reviewed to prevent fraud. Air Canada has apologized to an Alberta man after his wife was barred from an overseas flight due to a credit card verification issue. "People ... should know what to expect when you have an issue with Air Canada." Because the flight was paid for with Wacher's card, she was told that her husband needed to verify the card with Air Canada before she could board the plane. By the time Wacher called Air Canada, the plane had departed without Phoophong.

Source: CBC News June 15, 2016 12:00 UTC