The COVID-19 pandemic is an inflection point in the history of Indian retail industry . Let us evaluate key propositions at the consumer, store , and market level in the Indian retail industry.Omnichannel is the way forward to consolidate growth for Indian retailers. Home appliance and consumer durable retailers use in-store credit finance to attract price-sensitive, credit-seeking Indian shoppers. It additionally ensures efficient store management by optimizing space utilization, enhancing execution capabilities, and boosting inventory turnover.The Indian retail industry is poised for a business transformation driven by digital commerce. ( The Author of the article is Senior Vice President, Consumer, Retail & Logistics,Infosys )

Source: Economic Times May 11, 2021 07:32 UTC