“Unfortunately, like a vine growing up a building, Facebook has spent years attaching itself to the way people used to behave. We are getting more suspicious and less trusting.”Yet all this is not to imply that things are hopeless for Facebook. Rather than openly explain what went wrong, Zuckerberg and Facebook have chosen instead to allow all bad news to drip out one story at a time, each time ignoring or attacking the story. This strategy simply adds fuel to the fire of skepticism and prolongs the public shaming they now endure.”Next, Facebook needs to focus on clarifying and enforcing its censorship policies. “Facebook needs to recognize that its mission of ‘connecting the world’ can have disastrous -- even if unintentional – outcomes,” said Silverberg.

Source: Forbes December 15, 2018 16:41 UTC