NEW DELHI: Customers typically avail the facility of bank lockers to keep jewellery and important documents safe, and once done they fail to visit their lockers on a regular basis. Reserve Bank of India (RBI) regulations require you to visit the bank locker at least once a year, else your bank may open the locker. The bank needs to ask you to provide a written response regarding the reason for not operating the locker. To open a bank locker the bank has to follow a proper procedure. Every bank is required to inform the customer about this clause.

Source: Mint February 25, 2021 10:18 UTC