Thousands of families who choose to accept credit notes for cancelled holidays are to get a money-back guarantee from the Government. The move is designed to boost confidence in booking package holidays at a time when many tour firms fear for their future. The guarantee scheme, which has been announced by the Government and the Civil Aviation Authority (CAA), means people will be able to book a sunshine trip with confidence. The guarantee relates to package holidays or cruises, where they include a flight, and are covered by the ATOL protection regime. said package travel firms should not use the Government guarantee as an excuse to force credit notes on customers instead of cash refunds.

Source: Daily Mail July 17, 2020 23:49 UTC