General News of Monday, 30 December 2019Source: citinewsroom.comYear of Return: We’ll deal with complaints against hotels, others – GTA bossAkwesi AgyemangThe Ghana Tourism Authority (GTA) has promised to take action on the many complaints made against some hotels and ride-hailing apps over the quality of their service and pricing in recent times. This comes on the back of many stories and allegations of exorbitant prices forced cancellation of bookings among others. There have been many complaints, especially by diasporans in Ghana as part of the ‘Year of Return’ initiative on social media about being charged exorbitant prices by some hotels or having their booking rates increased without due information. We will deal with the complaints that come in,” he added. Akwesi Agyemang noted that the failure of some users to read the terms of their booking contracts makes addressing their challenges difficult.

Source: GhanaWeb December 30, 2019 18:45 UTC