Leadership is fast-paced, and it’s easy to forget how important it is that we give every team member our full, focused attention when we’re with them. What do I mean by “lifter upper” and “dragger downer?” Let’s start with “dragger downer.” No leader would intentionally hold a team member back from reaching their full potential. In some cases, it simply comes down to the way we listen to our team members. Consider the impact presence could have when having a difficult team member conversation, like the time I had to talk to a long-time, valued team member about changing her role and lowering her compensation. Because I took a mindful approach to the conversation, the outcome was a “lifter upper” for this struggling team member.

Source: Forbes November 24, 2017 15:00 UTC