Business operations teams automated 27.7% of all processes in 2023 - more than any other subgroup across IT or business teams. 11% of automated processes in 2023 include humans "in the loop": A large percentage of automated processes are designed for human interactions, such as approvals or exception handling. SINGAPORE - Media OutReach Newswire - 1 February 2024 - Workato , the leading AI-powered automation and integration platform, unveiled its third annual Work Automation Index. One of the main takeaways from the report is the use of generative AI in business processes skyrocketed by 400%. While it's still reported that generative AI is less than 1% of enterprise spending, over the last year alone processes with generative AI grew by 400%, and generative AI endpoints grew by 500%.

Source: Viet Nam News February 01, 2024 02:08 UTC