As Dr. Jennifer Hartwell was in midflight from Austin, Tex., to Detroit on Friday evening, she saw that her connecting flight to Indianapolis had been delayed to the next morning. One of them had been racing to get home because of a death in the family and would have missed a memorial service if she had waited for the delayed flight, said Dr. Hartwell, a trauma surgeon. When they arrived in Indianapolis in the wee hours of Saturday morning, the father of the woman going to the memorial service embraced Dr. Hartwell. “Thank you very much for getting my daughter to me,” he said through tears. “If you step back,” Dr. Hartwell, 41, said, “you can make a connection with people that is meaningful and make the most out of the situation.”

Source: New York Times January 19, 2019 15:59 UTC