Asked what caused the outage, how many customers were impacted and where and when service might return, Rogers spokesperson Chloe Luciani referred The Canadian Press back to the tweet. Police in Toronto and Ottawa warned there were even some connection problems when calling 911. Service Canada tweeted it too was wrapped up in the outage with call centres and offices, including ones that issue passports, affected. CBC Radio in Kitchener and Waterloo also reported the outage affected its programming Friday morning. Downdetector, a website that tracks outages, showed people started reporting problems with Rogers’ service around 4:30 a.m. local time and by 7 a.m. 20,000 reports had been logged.

Source: CBC News July 08, 2022 15:41 UTC