Within the years main as much as the pandemic, many group banks have believed that customized banking and digital transformation are in opposition to one another. This false selection has led to sluggish, piecemeal, and non-strategic adoption of automation expertise. However there’s nonetheless an opportunity for group banks to leverage the agility of their smaller measurement to grab the second and rethink their digital transformation technique. As a substitute, group banks ought to look to make investments in true automation expertise for guide work throughout back and front finish processes. There isn’t any higher and important time for group banks to rethink their strategic investments in expertise.

Source: Forbes September 13, 2020 23:48 UTC