Historically, many front-line workers have been underpaid for the critical work they perform. Supported individuals, who rely on support workers as their connection to the outside world, often consider them as family. Many who do not have family, often rely on their support worker as their best friend and mentor. It is often the support worker who advocates for services for them. Winnipeg support worker Carlos Sosa assists persons living with intellectual disabilities: "It is often the support worker who advocates for services for them."

Source: CBC News January 02, 2021 10:52 UTC