(CNN) Marisa Diaz y Diaz doesn't understand why her order for the free federal home Covid-19 tests isn't going through. Still others said the US Postal Service didn't recognize their address or disqualified them because they run small businesses from their homes. Consumers who have encountered problems can file a service request or contact the Postal Service help desk at 800-ASK-USPS. She hopes the Postal Service can resolve the problem because the couple wants to get tested before visiting his elderly parents in February. If she's unable to get the free federal tests, Jackson will try to sign up for a testing site.

Source: CNN January 22, 2022 03:56 UTC