For good reason we do not say or show what we truly think or feel. Given just how much we value those who are willing to be themselves, how come we find it so difficult? Those of us who work with others, particularly dealing face to face with customers, know the pressures of keeping up a friendly smile. A company in China recognised this and allowed staff an expressionless “no face” day when they could wear masks to reduce the pressure and help them relax after a year smiling at customers. And we don’t admire those we see as fake or phoney.

Source: The Guardian September 25, 2016 05:00 UTC