With the festive season fast approaching, South Africans and consumers worldwide may find fewer gift options available on store shelves due to product shortages and delays resulting from the pandemic-related closure of ports and factories. According to a new global Oracle retail consumer research study, more shoppers are concerned that supply chain and delivery delays will wreak havoc on gift shopping this festive season, while some consumers are choosing to do their festive shopping during Black Friday, and not waiting for the holiday season. “As we see in the news, supply chain challenges are a global reality,” said Mike Webster, SVP, and GM, Oracle Retail. In-stock or out of luckThis season, retailers’ popularity will depend on their ability to deliver what consumers want, regardless of the challenging environment. “Accountability will be the name of the game this festive season.

Source: The North Africa Journal November 19, 2021 11:30 UTC