Essentially, it’s because all of us are so awful at delivering negative feedback. When you’re delivering negative feedback, do so honestly and openly, and frame the conversation as a difficult-yet-necessary means to an end of improving the receiver’s performance (and mean it!). Those “praise sandwiches” in which we surround a bad review with halfhearted, superficial compliments don’t help either side. Advertisement Continue reading the main storySo the next time you receive harsh feedback, acknowledge that it can be hard to hear, but don’t sulk and shut down. What are your tricks for dealing with negative feedback?

Source: New York Times March 26, 2018 06:22 UTC