RICHMOND, VIRGINIA — The Virginia Employment Commission’s (VEC) claim system was down for nine days for an upgrade, but a new phone system is now operational to assist persons seeking unemployment benefits in filing a claim. Late Tuesday, the VEC inaugurated an Interactive Voice Response system (IVR) that allows those with active claims to call in and validate their weekly claims. The VEC website says that will happen soon, and CBS 6 asked the agency for an exact date or estimate, but did not receive a response. The VEC Tax System and the Customer Contact Center are both still closed until the new system is up and running. News Summary:While the system is being updated, VEC launches a new phone serviceCheck all news and articles from the latest Security news updates.

Source: New Zealand Herald November 17, 2021 14:47 UTC