Newfoundland and Labrador has its own set of rules about how — and how often — a collection agency can contact someone. Collection agencies are also not allowed to contact you between the hours of 10 p.m. and 8 a.m.Antle said these agencies can't contact you at work, or call your employer without your approval. [As a collection agency,] I may consider that to be absolutely ineffective, because you owe me money, and I want my money now." Deficiency balanceAntle said he will often see clients returning to the Credit Counselling office months after settling a debt with a collection agency. "If you feel the collection agency is giving you an unreasonable time, if they're making unreasonable expectations — call... consumer affairs.

Source: CBC News April 24, 2019 21:11 UTC