Under the Criminal Code of Canada and the Aeronautics Act, conduct that interferes with a flight or puts passengers at risk is illegal. This includes harassment, verbal abuse, physical assault, sexual offences, intimidating behaviour, drunk or disorderly conduct and refusing to follow crew instructions. What are the in-flight policies on harassment and sexual harassment? If an incident occurs on the ground before the airplane takes off, the cabin crew have the same authority, Dunn clarified. In Canada, flight attendants must undergo safety training to handle any situation that may threaten the safety of a passenger, such as how to approach abusive people, explained Dunn.

Source: thestar March 28, 2019 09:00 UTC