The manufacturing industry has standardized its thinking for this trend by developing four key design principles for adapting to these changes: interoperability, information transparency, technical assistance and decentralized decisions. But from 1987 to 2016, the manufacturing industry increased output by 80% while shrinking its workforce by 17%. The manufacturing industry is spectacular at adapting to, and embracing, technological disruption. Conversely, the service industry has proven to be far less resilient to technology-enabled revolutions. There’s no other way to say this: The service economy is not prepared to handle AI, and that unpreparedness is an existential threat.

Source: Forbes May 15, 2018 12:56 UTC