Leaders and employees see things differently. But considering other aspects of their return, employees and leaders have distinct points of view. If leaders see things differently than employees, how can they learn more about what employees need? Great leaders seek to understand employee points of view and avoid cognitive biases—to support employees coming back to the office and in all things. What leaders and employees need when they come back to the office is instructive about how leaders must create the conditions for positive work experiences.
Source: Forbes January 24, 2021 22:52 UTC