WestJet apologizes for asking customers to record its flight attendants - News Summed Up

WestJet apologizes for asking customers to record its flight attendants


WestJet is shelving a program that asked frequent flyers to record their flight experience aboard WestJet and its rival airlines. Union officials condemned the tactic as "unacceptable" and warned that any secret taping of flight attendants would be a violation of privacy rules. Violation of privacy, union saysBut the Canadian Union of Public Employees, which represents flight attendants at Air Canada and is trying to do the same at WestJet, said it recently learned that WestJet had allegedly asked some customers to secretly videotape flight attendants in their workplace. "I apologize to any flight attendants, unreservedly, for those who were upset or offended by that action," Sims told reporters. He also said that even though the app lets people record video if they wish, "at no point were the participating guests directed to 'record video.'"


Source: CBC News May 09, 2018 07:52 UTC



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