Kennedy went to his local Wells Fargo branch to complain, and the account was promptly closed. Related: Do more heads need to roll at Wells Fargo? Jeanne Young of South Amboy, New Jersey was also really angry at Wells Fargo. In response, she closed her Wells Fargo checking account and refinanced her mortgage away from the bank. But unlike Kennedy and Young, she said she's not ready to leave Wells Fargo, even after her experience.

Source: CNN September 10, 2016 16:41 UTC